Apprenti Cincinnati | Featured Program: TQL

TQL and Apprenti Cincinnati partnered to retrain non-IT employees to become software developers through an innovative upskill program.


Total Quality Logistics (TQL) is one of the largest freight brokerage and third-party logistics firms in the country. TQL’s need for IT talent stems from their focus on creating industry-leading proprietary logistics technology. The majority of TQL’s software is developed in-house, creating a significant need for software developers, which is an in-demand occupation. 

To meet the company’s need for software developers, Apprenti Cincinnati and TQL came together to create the TQL Apprenticeship Program – an innovative and unique upskilling program using a recurring cohort model. The Apprenticeship Program taps into TQL’s existing 6,000+ employee base to invest in and upskill non-IT employees to become software developers. The program sponsored a coding bootcamp at TQL headquarters and provided 2,000 hours of on-the-job training. Over 60 employees applied for ten spots in the inaugural class, based on their IT aptitude and a series of interviews.

Apprenti is a trusted national organization that delivers a screened pipeline of diverse tech talent. The apprenticeship model leads to certified quality talent and provides 20-25 percent costs savings over traditional sourcing models.

We welcome the opportunity to connect with employers of all sizes and potential community partners. Contact Christina Misali at to learn more.

“Investing in people and technology has always been a core component of our growth strategy,” said President of TQL, Kerry Byrne. “This Apprenticeship Program perfectly aligns with that. Over the next two years, we plan to hire an additional 200 IT employees as we continue to significantly invest in building propriety industry-leading technology.”

The 10 selected apprentices previously held roles such as executive assistant, logistics account executive and financial analyst. The apprentices were released from their previous responsibilities and enrolled full-time in a 13-week coding bootcamp, taught by a third-party IT training company, MAX Technical Training.

TQL covered the cost of the coding bootcamp and kept the apprentices on salary during the technical training, allowing them to focus solely on learning. The funding was sponsored in-part by a variety of state and federal funding options, including TechCred, Department of Labor funding and Apprentice Ohio grant funding.

The TechCred Program, and offerings like the Industry Sector Partnership (ISP) Grant, are key pillars of the Office of Workforce Transformation. Apprenti Cincinnati, in collaboration with Apprenti Ohio, received one of the inaugural ISP grants in 2020.

“TechCred and Industry Sector Partnership Grants help businesses build a workforce pipeline of the talent they need and provide Ohioans the opportunity to earn new skills that will improve their quality of life now and set them up for future success,” Lt. Governor Husted said. “Partnerships like TQL and Apprenti, with the support of state programs, are key to growing a strong tech-infused workforce in Ohio.”

The apprentices graduated from the bootcamp in July and are now receiving on-the-job training for the next 10 to 12 months as apprentices. Afterward, they will be placed in roles as IT employees. The second cohort of TQL IT apprentices will begin in the first half of 2022.

“The partnership with TQL demonstrates how employers can utilize registered apprenticeship to meet their strategic needs,” said Jill Meyer, President & CEO, Cincinnati Chamber. “TQL’s innovative approach to solving a skills gap is a practical example of how the Cincinnati region’s business community can retain and attract tech talent.”

“Our job is to make apprenticeship easy for the employer, allowing them to focus on what they do best – training their team,” said Christina Misali, Sr. Leader, Talent Connections and Apprenti Cincinnati Director.

MAX Technical Training, Tech Elevator, Per Scholas, Cincinnati State, Kable Academy, and the University of Cincinnati. Additional training providers under review.

P&G, Kroger Technology & Digital, Great American Insurance Group, EW Scripps, Ascendum, Paycor, TQL, UC Health, NKU IT, Kingsgate Logistics, Health Carousel, and CVG

Software Developers, IT Business Analysts, Network Security Professionals, IT Support Admins, Cloud Specialists, Cybersecurity Occupations and more



Apprenti is a registered apprenticeship program powered by the Washington Technology Industry Association (WTIA). Apprenti trains future tech workers with an emphasis on underrepresented groups including women, minorities and veterans. Apprenti is an industry recognized, state and federally accredited program. Apprentices receive two to five months of full-time, industry recognized training before beginning one-year of paid on-the-job training with one of the program's hiring partners. The program is partially funded through a U.S. Department of Labor (DOL) contract and a grant from the American Apprenticeship Initiative (AAI), with support from the Washington State Department of Labor and Industries (L&I), and JPMorgan Chase (nationally and locally in Cincinnati). For more information on how to apply, donate or become a hiring partner, please

This tech talent collaborative of the Cincinnati USA Regional Chamber, CIO Roundtable and local technical training providers is powered by the generosity JP Morgan Chase.

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