Cincinnati USA Regional Chamber

Receptionist - Part-Time

The Chamber is looking for a Part-Time Receptionist to welcome and inform the many visitors of 3 East Fourth! This role will require approximately 25 hours per week.

The Cincinnati USA Regional Chamber® grows the vibrancy and economic prosperity of the Cincinnati region. It does this by serving as a bold voice for the interests of its 4,000-member businesses and their more than 300,000 employees. The Chamber is committed to expanding the region's talent base by attracting new residents and finding new ways to connect employers to skilled workers. And, by harnessing the power of Cincinnati USA’s unique offerings, implementing regional vision, and through intentional inclusion in everything we do, the Chamber is on a path to help transform this region into the hottest city in America. The Chamber's talented, professional staff connects people and businesses every day to create and sustain a dynamic region, comprised of 16 counties located in southwestern Ohio, northern Kentucky and southeastern Indiana.

The Cincinnati region is accessible. You are just a cup of coffee away from making connections and making a difference. We're rich in tradition and alive in the times. Join us and begin your own traditions. Leave your mark. Help us create a community that all can be proud to call home.

We are looking to hire an energetic, professional and engaging part-time Receptionist to warmly welcome and inform the many visitors of 3 East Fourth! The person in this position is the first of many impressions of the Chamber. Someone who is excited about getting to know our visitors’ life stories and possess the ability to boost the confidence of a nervous candidate waiting for a job interview.

You or someone you know in this role will have the opportunity to shine through their use of exceptional time management skills, organization, the ability to work independently, and great verbal communication skills!

This role will require approximately 25 hours per week but will not exceed 30 hours per week. 

Qualifications
The ideal 3 East Fourth Receptionist is passionate about customer service and enjoys providing friendly assistance and direction to all visitors. They are a true team player and motivated multitasker who takes initiative. This person takes pride in being the face of the Chamber and the entire 3 East Fourth team!

Responsibilities

  • Greet and direct guests and visitors of the Chamber and other 3 East Fourth tenants
  • Notify and coordinate with those in the building
  • Provide administrative and calendar support for room reservations in the building
  • Prepare and mail correspondence for the Chamber
  • Enter customer data into the Personify, the Chamber’ s database
  • Answer and operate main switchboard
  • Prepare conference space support
  • Direct email inquiries
  • Provide back up support for the Chamber’s customer service center

Competencies

  • Customer Focus
  • Conflict Management
  • Functional/Technical Skills
  • Integrity and Trust

Supervisory Responsibility

The Receptionist Role does not have supervisory responsibility.

Education and Experience

  1. High School Diploma or GED preferred
  2. 1-2 years customer service experience preferred

Work Environment
The position is in a climate-controlled downtown office site and requires a minimal amount of external activity. The job will require talking, listening, researching, and sitting for long periods working at a computer screen. This position does not require travel. Requirements include some evenings and weekends, flexible work week available to accommodate these instances.

Transportation and Parking
The position is located downtown Cincinnati; parking arrangements are at the discretion and expense of the employee. As long-term parking and transportation options are evaluated, use the interactive map to assist in an optional choice by visiting https://www.downtowncincinnati.com/parking-downtown. Feel free to locate information regarding public transportation options downtown by visiting https://www.downtowncincinnati.com/exploring-downtown/transit-options. Here you’ll learn about Cincinnati Bell Connector (Streetcar), Sorta/Metro (Bus), TANK (Shuttle), Red Bike (bike share), vRide (ride share), and Bird (scooter share).

Our Culture

We commit to achieving tangible results in a supportive team environment built on respect, energy, curiosity, continuous improvement, and positive attitudes and relationships.

We are visionaries, collaborators, and makers of change. 
We lead inclusively with passion, integrity, and fun!
And, we model inclusion and regional thinking in everything we do.

Equal Opportunity Employment

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply. Position offers a rewarding challenge in a professional environment, competitive salary & excellent benefit package. The Chamber does not provide sponsorship for work visas.

Please submit resume, salary requirements, and cover letter to indeed.com.

Cincinnati USA Regional Chamber | 3 East 4th St., Cincinnati, OH 45202 USA | 513.579.3100

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