Our changing workforce and expanding markets demand higher levels of cultural competence—the ability to shift cultural perspective and adapt behavior and communication styles to successfully accomplish business results. This program develops skills for building bridges across the cultural, political and social divides in our region and our country.
- Measuring the cultural competence of the participants and charting improvements over time.
- Enhancing understanding of one’s own worldview and cultural identity, including implicit/unconscious bias.
- Increasing knowledge of differences viewed through race, ethnicity and gender.
- Equipping participants with tools for communication and behavior that bridge differences.
- Creating an ongoing, cross-cultural dialogue that examines how we increase inclusion in our region.
- Fostering a network of individuals, companies and groups who serve as champions of change in our communities.
- The business case for cultural competence
- Role of emotional intelligence in bridging cultural differences
- Building rapport across cultures
- Adapting communication for unfamiliar situations
- Listening and learning in conflict
- The role of leaders in raising cultural competence of employees, constituents, stakeholders and more
- The neuroscience of bias and strategies for reducing the negative impact
The program will culminate with individual action plans based on insights and learning from the class sessions.
2019 KEY DATES
Application deadline – August 30
Program begins – September 12
Program ends – November 19
Opening session - September 12, 4-6:30 p.m.
Core session 1 - September 18, 4-8 p.m.
Core session 2 - October 3, 4-8 p.m.
Core session 3 - October 24, 4-8 p.m.
Core session 4 - November 7, 4-8 p.m.
Closing session - November 19, 4-6:30 p.m.
PARTICIPANTS & COST
The program is open to business, non-profit and community leaders from all sectors. Tuition of $1,000 includes two intercultural competence assessments and two individual coaching sessions as well as all materials, meals and related program costs.
Questions? Contact Mary Stagaman, 513.579.3129.
With Support From